Business Performance Management Example: An Enhanced Methodology

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This enhanced business performance management example is described in the following American Management Association (AMA) article and video.  The article-described 9-step Integrated Enterprise Excellence (IEE) enhanced operational excellence system reduces organizational firefighting and business risks.

IEE increases organizational performance metric transparency so that the right/best behaviors occur, while also improving the enterprise′s bottom line.  Benefits of IEE are described in the following case study article and video. 

What does this Business Performance Management Example address?

Businesses have challenges.  There are many puzzle components in a business that need to be addressed:

 

business performance management example

 

 

The IEE system described below is a means to put all the pieces together:

 

business performance management example -- putting the puzzle pieces together

 

 

American Management Association Article and Video Provides a Compelling Business Performance Management Example

The IEE system and its associated business performance management example benefits are described in:

business performance management example American Management Association Article

 

 

Case Study Business Performance Management System Enhancement: Oracle Packaging Video about business performance management example

Integrated Enterprise Excellence Business Performance Management Example Resolves Traditional Scorecarding Issues

The IEE system provides a methodology to overcome the performance scorecard issues described in a one-minute video. IEE 30,000-foot-level predictive performance metric reporting provides a next generation balanced scorecard reporting methodology.

 

business performance management example video

 

IEE 9-step Business Performance Management Example

The Integrated Enterprise Excellence (IEE) enhanced business management system consists of nine steps that are a part of the business performance management example

business performance management example IEE system

Highlights of the 9-step IEE system for this business performance management example are:

  • Step 1 provides organizational vision and mission guiding light.
  • Step 2 describes what an organization does and how it should measure its associated process outputs.
  • Step 2 integrates organizational performance metrics with the processes that created them through an IEE value chain.
  • Step 2 tracks performance metrics from a high-level process point of view (30,000-foot-level), where this metric reporting can provide predictive statements.
  • Step 2 provides insight to what metrics need improvement through process enhancements; i.e., predictive performance metrics can ″pull″ for projects that benefit the big picture.
  • Step 2 can provide through the Enterprise Performance Reporting System (EPRS) software automatic reporting of predictive process performance metrics with their associated processes.
  • Steps 3 – 9 provide the roadmap for making long-lasting organizational improvements (with control measures) so that the enterprise as a whole benefits.

A PDF article that provides a high-level description of the Integrated Enterprise Excellence (IEE) system and its overall benefits is titled ″Positive Metrics Poor Business Performance – How Does this Happen

 

business performance management example IEE article

Books that provide ″How to Roadmaps″ for Creation of this Business Performance Management Example

The Integrated Enterprise Excellence (IEE) five book series provides details of an enhanced business performance management system from various points of view.

 

business performance management example books

This view points for this business performance management example are:

  • Integrated Enterprise Excellence System shows, from a high level point of view, why traditional business management methodologies can lead to unhealthy, if not destructive behaviors, and how IEE resolves these issues. Examples of traditional methods that have issues are red-yellow-green scorecards, the balanced scorecard, hoshin planning, and management by objectives (MBO). This book shows how IEE overcomes these shortcomings.
  • Integrated Enterprise Excellence Volume I is written as a novel around the discussion of four business school friends, when playing regular scheduled rounds of golf. In this book, issues with traditional process improvement methods are described, with an IEE implementation resolution.
  • Integrated Enterprise Excellence Volume II provides a roadmap for the creation and execution of the 9-step IEE system. This book shows how to integrate predictive process performance metrics with the processes that created them through an IEE value chain. This book describes how to select lean Six Sigma projects, kaizen events, plan-do-check-act executions, and other improvement projects so that the enterprise as a whole benefits.
  • Integrated Enterprise Excellence Volume III provides (in its 1100+ pages) a detailed Lean Six Sigma 2.0 roadmap that truly integrates lean and Six Sigma tools so that organizational Key Performance Indices (KPIs) measurements can be enhanced. This book shows how to transition traditional performance and process improvement project baselining to a predictive 30,000-foot-level metric. Described is a methodology for demonstrating and tracking long lasting improvements to 30,000-foot-level process improvement project metrics.
  • Lean Six Sigma Project Execution Guide provides a detailed roadmap for executing the lean Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) roadmap that is described in IEE Volume III. This roadmap truly integrates lean and Six Sigma tools so that the right tool is used at the right time.

 

Software for  on the Creation of Business Performance Management Example Enhancements

Step 2 of the IEE 9-step business management system provides an IEE value chain that integrates predictive analytic scorecards with the processes that created them.

Enterprise Performance Reporting System (EPRS) software provides the vehicle for creation of an IEE value chain with automatically updated predictive performance metrics, and more:

 

 

Four-hour Overview Training on the Creation of a System like the Described Business Performance Management Example

The 4-hour “Enhanced Business Management System Training: Integrated Enterprise Excellence” workshop provides high-level details for implementing an IEE system.

 

enterprise improvement system workshop

 

Implementation Details Training on the Creation of Business Performance Management Example Enhancements

Public training for the creation of an Integrated Enterprise Excellence (IEE) system is currently provided in Austin, Texas and Toronto Canada.  However, this two-week over two month training can be conducted anywhere for a company or professional organization. The concepts in this business performance management example are covered in this training.

The title of this training is Lean Six Sigma Master Black Belt training.  HOWEVER, this title can be misleading.  With adequate experience and a desire to work at creating a methodology that can take their organization to the next level, attendees do not need to be a Lean Six Sigma ″belt″ to attend this class.

This training is much more than teaching statistical tools.  This training shows how to create a long-lasting business management system that can provide ″clickable″ predictive performance metrics aligned with the processes that created them.  Often attendees have stated that this training was a life changing event for them!

Training Topics covered:

Week 1 (Step 2 of the 9-step IEE business performance management system), an integral part of initiating this business performance management example:

  • How to use a book (IEE Volume II) and its roadmap (not only for reference in class but long after the training) to effective manage an organization through predictively-created metrics and aligned process documentation; i.e., trainees get more than just a deck of slides to reference after the training.
  • How to create a culture that leads toward achievement of the 3Rs in business; i.e., everyone doing the Right things and doing them Right at the Right time.
  • How to easily create 30,000-foot-level predictive performance metrics using a no-charge Minitab statistical software add-in.
  • How to create an organization IEE value chain, as described in step 2 of the 9-step IEE system.
  • How to create an IEE value chain that is ″clickable″ for not only a classroom hotel exercise but also for the student′s business organizational value chain (a between-the-week′s-training exercise).
  • How software is available so that the taught IEE value chain can be used in their organization for easily reporting of automatically updated predictive performance metrics that are structurally linked to processes that created them; i.e., application of Enterprise Performance Reporting System (EPRS) software.

Week 2 (Step 1 and steps 3—9 of the 9-step IEE business performance management system), an integral part of executing this business performance management example:

  • How to use a book (IEE Volume II) and its roadmap (not only in class but long after the training) to improve an organizational business management system; i.e., trainees get more than just a deck of slides to reference after the training.
  • How to analyze the enterprise as a whole to determine where improvement efforts should focus so that the big-picture′s KPIs benefits.
  • How to improve the analysis of an enterprise using lean and Six Sigma tools; i.e., application of these tools beyond just ″doing″ improvement projects.
  • How to analytically determine where improvement projects should focus so that the enterprise as a whole benefits.
  • How to determine which KPIs should be improved through process improvement project executions so that the big picture benefits.
  • How to use IEE Volume III and Lean Six Sigma Project Execution Guide books for the execution of a detailed DMAIC roadmap (not only for reference in class but long after the training) to improve organizational processes; i.e., trainees get more than just a deck of slides to reference after the training.
  • How to positively demonstrate the value of process improvement efforts by showing how predictive performance 30,000-foot-level baseline metrics transitioned to an enhanced level of performance.

For more information about this IEE business management system implementation training and business performance management example, see:

business performance management example training

 

business performance management example implementation testimonials

Is the IEE System and Training Right for me and my Organization and/or Discussing this Business Performance Management Example

 

Contact Us to set up a time to discuss with Forrest Breyfogle how your organization might gain much from an Integrated Enterprise Excellence (IEE) Business Process Management System and this business performance management example.

 

 

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