VIDEOS

These videos include, among other topics, an Integrated Enterprise Excellence (IEE) on-site case study and an interview by Quality Digest about IEE. Also included are videos about the IEE series of books that take lean Six Sigma and business management to the next level.

How to Integrate AI into a Business Management System

Integrate AI into a business management system and artificial intelligence can become much more than a tool for generating answers, analyzing data, or recommending projects. It can become part of an integrated framework for improving the overall performance of an enterprise. Organizations are rapidly adopting AI. Leaders are using it to summarize information, identify patterns, […]

How to Integrate AI into a Business Management System Read More »

AI Can Recommend Projects—But Are They the Right Projects?

AI project selection can identify improvement opportunities faster than people could ever analyze them manually. Artificial intelligence can examine enormous amounts of operational and business data, identify patterns, highlight anomalies, and recommend areas for improvement. But there is a fundamental management question that AI cannot answer from data alone: Are these the right projects for

AI Can Recommend Projects—But Are They the Right Projects? Read More »

Why KPIs Don’t Predict Future Performance — and What Leaders Should Use Instead

Why KPIs don’t predict future performance is an important issue for executives who rely on dashboards and scorecards to make business decisions. Most traditional Key Performance Indicators tell management what happened during the last week, month, quarter, or year. They may compare that result with a target and display the outcome as red, yellow, or

Why KPIs Don’t Predict Future Performance — and What Leaders Should Use Instead Read More »

Executive Dashboard Decision Making: Why Dashboards Often Mislead Leaders

Executive Dashboard Decision Making: Why Dashboards Often Mislead Leaders Executive dashboard decision making can lead leaders in the wrong direction when conventional dashboards treat every increase or decrease in a KPI as meaningful. Executive dashboards often look sophisticated. They may contain charts, gauges, targets, red-yellow-green indicators, month-to-month comparisons, and dozens of key performance indicators. But

Executive Dashboard Decision Making: Why Dashboards Often Mislead Leaders Read More »

How an Integrated Business Management System Improves Business Performance

An integrated business management system should do more than track KPIs, conduct periodic reviews, and launch improvement projects. It should provide leadership with a structured method for connecting strategy, processes, performance measures, improvement activities, and financial results. Unfortunately, many organizations manage these activities independently. Strategic planning occurs in one part of the organization, performance reporting

How an Integrated Business Management System Improves Business Performance Read More »

Why Most Business Management Systems Fail

Why business management systems fail is often misunderstood. Most organizations do not lack reports, performance measures, dashboards, strategic plans, or improvement projects. The problem is that these activities frequently operate independently and do not connect day-to-day operations with the financial results executives need to achieve. This short video explains why that disconnect occurs—and how Integrated

Why Most Business Management Systems Fail Read More »

Attribute Control Chart Types Selection: ASQ Recorded Webinar “Why Attribute Control Charts Fail and How to Make Them Work for You”

Attribute control chart types selection are problems.  The issues with traditional attribute control chart types selection and what to do to resolve the issues are described in this recorded ASQ webinar.

Attribute Control Chart Types Selection: ASQ Recorded Webinar “Why Attribute Control Charts Fail and How to Make Them Work for You” Read More »