PODCASTS

Forrest Breyfogle is interviewed upon the completion of his 14th book - The Business Process Management Guidebook. He shares his motivation for his many books, inspiration behind Smarter Solutions, and insight into the Integrated Enterprise Excellence System of doing business.  (more…)

What would you say if someone said that current management systems are broken? Your management system? If you are intrigued and interested in learning more, you are in for a treat.In this edition of the Operational Excellence Edge ezine series, you get to meet another of the authors of Driving Operational Excellence. Forrest Breyfogle, author of 13 books in the area of process improvement, quality, and Lean Six Sigma, shares some of his uni...Continue reading →

Most companies build their organizational charts around the concept of silos, which Forrest W. Breyfogle III says can cause significant problems because decisions made in a silo are not necessarily made in the best interest of the entire company. As the founder of Smarter Solutions, a provider of Lean Six Sigma coaching, consulting and training services, Forrest has experienced this challenge firsthand. Most Six Sigma projects originate within a......Continue reading →

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This podcast is about helping businesses take action based on knowledge: knowledge of their customers, their people, their processes, and the performance of the products and services they provide.  (more…)

Part I of podcast describing the 21 problem areas and potential areas for improvement from Six Sigma.  (more…)