Over the years, I have observed how common-place KPI dashboard metrics reports can lead to behaviors that are not in the best interest of the whole organization. This KPI dashboard…
Continue reading →Tag: PODCASTS
These blog talk interview podcasts were conducted by organizations such as American Management Association (AMA) Edgewise, PI Windows on the World, and Quality Conversations. In these interviews, Forrest Breyfogle describes, among other things, the benefits of the enhanced business process management system (BPM); i.e., Integrated Enterprise Excellence (IEE). Podcast topic titles include: “What Really Happened at Toyota”, “Taking Six Sigma to the Next Level”, and “Corporate Performance Management: Integrated Enterprise Excellence”.