Breaking down silos at work and make collaboration happen is an issue many, if not most, organizations are experiencing. The Integrated Enterprise Excellence (IEE) approach provides a structural means for addressing this issue.
The next generation improving key performance indicators reporting method Integrated Enterprise Excellence (IEE) provides the framework for organizations to both manage risks and seize opportunities so that the enterprise moves to the next level.
Next Generation Improving Key Perfo...Continue reading →
Voice of the customer metrics need to assess what is important to the end user, owners of the next step of an overall organizational value stream, people involved in the process, and the business as a whole; i.e., more than just customer satisfaction evaluation scores.
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An enhanced lean process management system is available through the 9-step Integrated Enterprise Excellence (IEE) business management system. Lean has a very good tool set; however, it is not a business management system. Practitioners may work with process improvement tools in organizational silos that ...Continue reading →
An enhanced management control system is available through the Integrated Enterprise Excellence (IEE) business management system. A IEE framework structurally integrates though an IEE value chain process work with resulting performance outp...Continue reading →
An enhanced capturing voice of the customer methodology is needed within businesses. A voice of the customer (VOC) system needs to be an integral part of an organizational overall business management system. A business’ survival depends upon effectively reacting and anticipating customer needs; however, businesses need to better answer how to effective track and improve voice of the customer ...Continue reading →