Design For Six Sigma (DFSS) Training

Instructor Led Classroom Training


Whether involved in manufacturing, development, or transactional processes, attendees receive exclusive Smarter Solutions’ Integrated Enterprise Excellence (IEE) instruction in approaching and resolving their organization’s process, product, and IT system design issues. One week of intimate classroom instruction provides students with the latest techniques in going beyond the traditional Design for Six Sigma or Design for Lean Six Sigma (DFSS or DFLSS). This course ultimately equips students with the customer-driven skill set and system for their company to benefit from the design and development of IT systems, products, and processes. This course equips attendees with the processes and tools to make their design processes more efficient and effective.


Attendees will how to use the IEE DMADV (Define, Measure, Analyze, Design, Verify) system for both transactional and manufacturing organizations so that improvement is experienced in the overall enterprise. Much of the course will involve exercises that help students create a system to capture the true Voice of the Customer (VOC). The course will additionally provide tools that help the student improve their design, optimization, and verification processes. Application of these tools help organizations improve their design performance so that there is less design rework and increased customer satisfaction. Each tool is introduced, and then put into practice using real business data examples. A discussion of real world applicability concludes the exercise.


With the blending of Lean and Six Sigma along with other improvement tools, a holistic approach to improvement is used. These skills provide the student with the ability to succeed in any business segment. Why focus only on manufacturing, transactional, or other subset of the tools, when every organization has aspects of each type? Manufacturing organizations have opportunities for improvement in HR, sales, and procurement, which are transactional work, while transactional organizations produce papers and reports and manage inventories, which are analogous to manufacturing processes. Every student in the IEE system is provided with the skills to be successful in all business areas.


This training is designed for students who will be conducting Lean Six Sigma type design projects of processes, products, or IT systems. Attendees will focus on evaluating the organizational impact, not just the project savings. At the end of the course, attendees understand, comprehend, and perform the following:

  • Recognize when an improvement effort does not meet the organizational requirements and a new process, product, or IT system design is the best option;
  • Fully understand the process required to gain the voice of the customer;
  • Effectively translate customer requirements into design requirements and to determine their impact on manufacturability or processability;
  • Select the right tools to design and test a new process, product, or IT project;
  • Be able to recognize and use advanced improvement tools when beneficial.

Who Should Attend:

Certified Lean Six Sigma Black Belts that want to expand their skills into the myriad of process and product design tools so that they are able to produce more value-add service to their employer.

Pricing varies by situation, please contact us at +1 512.918.0280 or email us to determine your options.