A total quality management systems approach can be very beneficial to organizations. One can use total quality management (TQM) techniques to determine what could be done differently in an organization to improve.
A published article “QHSE Performance Metrics and Improvements, Which Provide Bottom-Line Benefits” by Forrest Breyfogle describes (as an example illustration) how quality, health, safety and environmental (QHSE) objectives can improve business functions and financials.
This PDF contains an example of how Green Initiatives can show the validity and importance of QHSE improvements for organizations. Practical applications are included.
This article illustrates a methodology where QHSE functions, especially environmental activities, can be systematically integrated with other business functions in both operation procedures and their performance measurements. Linkage that can be achieved from improving QHSE performance metrics. This article will use environmental issues that are generally associated with the “Green Initiatives” to illustrate the concepts; however, the methodology applies equally to other QHSE functions.
Total Quality Management Systems Approach: Alignment of TQM Green Initiatives within Organizational Structure
A system for creating TQM Green alignment with other organizational needs is Integrated Enterprise Excellence (IEE) as described in management are:
The first few steps of the IEE TQM business management are
- Define your organization
2 Measure performance in key functions
- Assess performance for weakness
- Establish financial goals
5 Identify strategies to improve performance
- and more…….
In the IEE system for TQM there are predictive reported scorecards with strategy as step 5 (not step 1). When a process improves, the associated process 30,000-foot-level metric should indicate enhancement.
Typical areas for Green improvement strategies are:
- Reduction in energy costs: Reduction in energy costs
- Reduction of variable expenses: Reduce packing materials (less or rccyclable
- Transportation cost reduction: Lower carbon impact methods to save money and less overnight shipping
- Waste reduction: Reduce waste and use less hazardous materials
For more information on total quality management examples company download the published a PDF article. The published QHSE Focus Magazine December 2012 article “QHSE Performance Metrics and Improvements, Which Provide Bottom-Line Benefits” by Forrest Breyfogle describes (as an example) how quality, health, safety and environmental (QHSE) objectives can improve business functions and financials.