Integrated Enterprise Excellence (IEE) Explanation to Others

Integrated Enterprise Excellence or IEE value explanation to others is a frequently expressed need after seeing the benefits of the business management system presented in the books Management 2.0: Discovery of Integrated Enterprise Excellence and Leadership System 2.0: Implementation of Integrated Enterprise Excellence.

Explaining the Value of the Integrated Enterprise Excellence (IEE) Business Management System to Others

Often someone appreciates the value of the business management system described in the books Management 2.0 and Leadership System 2.0. This person often sees how their organization could benefit from implementing IEE in their company but are not able to initiate an IEE deployment. This book reader needs to gain buy-in from others for an IEE deployment to occur in their organization.

Integrated Enterprise Excellence (IEE) Explanation BookIntegrated Enterprise Excellence (IEE) Explanation book

In anticipation of this situation, both books include an appendix link to this web page via ″Web Page 18: IEE Explanation to Others″. The purpose of this web page is to provide insight into what one might do to gain IEE value appreciation and buy-in from decision-makers and others in their organization.

Consider eating a big enchilada. Would you eat this enchilada in one bite?  Obviously not. You would start with a small bite and continue with additional bites. Similarly, that is what one can do when explaining IEE benefits and its deployment in an organization.

It is not typically very effective to tell another person or decision-maker that they should read Management 2.0 and Leadership System 2.0. These books describe a business management system that can be very beneficial to an organization; however, this approach is not unlike telling someone to eat a big enchilada in one bite.

As an alternative, described below are three small-bite approaches to explain the value of IEE to others in an organization. One could select one of these approaches that they believe would work best for their situation.

Approach One (IEE value explanation to others): Sharing a Book Described Concept

When someone sees a book described technique that they can relate to in their organization or an organization that they are working with, they could highlight the value of this particular book point with others, including decision-makers.

For example, suppose a book reader’s organization uses red-yellow-green scorecards, and he/she sees the value of a 30,000-foot-level metric reporting alternative. In that case, they might highlight Figure 7.4 of Management 2.0 and its discussion text with others.

One could suggest that the person you would like to gain IEE buy-in read the book’s section around Figure 7.4 in Management 2.0; however, this approach is often not as effective as we think it should be. As an alternative, you would like to create a dialog so that this person sees the problem with their red-yellow-green scorecards and asks for a resolution to the r-y-g scorecard issue.

One approach to accomplish this IEE value explanation to others objective focusing on sharing a book-described concept is to do the following:

  1. In a PowerPoint presentation to your manager and/or others in a face-to-face or remote meeting, show an example of your current management approach, for example, a red-yellow-green scorecard report.
  2. Discuss and document (in your PowerPoint slide deck) issues that those in your meeting have with the organization′s current approach.
  3. Share a screenshot of the Kindle book section that shows how this same issue is discussed in a book, e.g., Management 2.0 Figure 7.4, a red-yellow-green scorecard image.
  4. Discuss the book’s dialog around the chosen figure; e.g., Figure 7.4 for a red-yellow-green scorecard.
  5. Share a screenshot of the section of the Kindle book that shows how IEE addresses the issue that was being discussed; e.g., Figure 7.8 or another figure in the book, which offers a 30,000-foot-level report.
  6. Discuss the dialog in the book around the chosen figure; e.g., Figure 7.8 for a 30,000-foot-level reporting alternative.
  7. Ask those in your meeting to share their thoughts about the value of the IEE approach to address the issue, e.g., red-yellow-green scorecard firefighting and other wasted efforts.
  8. Document the thoughts of those in your meeting in your PowerPoint slide deck.
  9. It can be beneficial to show a picture of the referenced books with an Amazon purchase link in your slide deck, noting that these books can be purchased in e-book, paperback, or audiobook formats.
  10. Suggest setting up a ½ hour Zoom meeting with Forrest to address any questions that your management or team may have about IEE application for your organizational situation. This Zoom session could be set up directly through the link https://www.smartersolutions.com/schedule-zoom-session or by contacting Smarter Solutions at [email protected] or +1.512.918.0280. If you have any issues with the Zoom meeting app, please let us know by e-mail or a phone call.
  11. You might state to those who should attend the Zoom conversation that you understand everyone is busy, but suggest that this ½ hour Zoom-meeting session could be the most valuable investment of their time in the last year.

Approach Two (IEE value explanation to others): Demonstrating the Value of 30,000-foot-level Performance Reporting

Approach two for IEE value explanation to others is demonstrating the value of 30,000-foot-level performance reporting. A step-by-step process to accomplish this is:

  1. For your business, select a critical KPI metric, a red-yellow-green scorecard measurement, or a table of numbers response.
  2. Compile data for this specific metric over a long period. For example, a monthly non-conformance rate over five years entered into a spreadsheet.
  3. Use the https://www.smartersolutions.com/eprs-metrics-software app to create a 30,000-foot-level chart.
  4. Compare the differences between your current reporting methodology and a 30,000-foot-level format approach.
  5. Summarize your findings in a PowerPoint presentation. It is almost certain that a 30,000-foot-level report will provide much more insight into what should be done than any current scorecard-reporting practice.
  6. Present this PowerPoint presentation to your manager and others, pointing out how much could be saved through 30,000-foot-level reporting, for example, reducing the cost of firefighting that often occurs with current scorecard reporting practices. Also, include an estimate of how much time would be saved if these reports were created automatically.
  7. Suggest setting up a ½ hour Zoom meeting with Forrest to address any questions that your management or team may have about the IEE application for your organizational situation. This Zoom session could be set up directly through the link https://www.smartersolutions.com/schedule-zoom-session or by contacting Smarter Solutions at [email protected] or +1.512.918.0280. If you have any issues with the Zoom meeting app, please let us know by e-mail or a phone call.
  8. You might state to those who should attend the Zoom conversation that you understand everyone is busy, but suggest that this ½ hour Zoom-meeting session could be the most valuable investment of their time in the last year.

Approach Three: Determining and Resolving Leadership’s Pain

With this approach, you want to determine the organization’s leadership pain or what is “keeping them up at night.”

It is not typically effective to ask leadership what are their major problems.  From this type of question, leadership would typically respond with a process issue such as shipment goals not being met. This type of response is not what we are looking for.  We want to see what business management issues that they have.

One approach to determine this type of pain points (which they may not even be aware of) is to show your manager or other decision-makers the Effective Management Attributes table included in both books.

 

 

You could then ask if they have issues with any one of these points (he/she will probably have problems with all 5 points). To amplify their pain, you might then ask, “how much do you think this issue(s) is costing the business in lost productivity or other ways?”

You could then mention that the Integrated Enterprise Excellence or IEE system flattens all these issues.

Advocacy Selling by John Daly (not the golf pro)

John Daly, University of Texas Austin professor and author of the book Advocacy: Championing Ideas and Influencing Others, has conducted a four-hour training module in all of Smarter Solutions’ Lean Six Sigma Master Black Belt (MBB) classroom training since the turn of the century. Virtually all MBB students have stated that John’s sessions were tremendous and that they had many great take-aways from his presentation!

In the following one-hour webinar recording, John presents highlights of what he presented in his four-hour MBB training module for Smarter Solutions’ classes.

 

Much can be gained by watching ALL of this 1-hour webinar and reading John’s book. 

Next Steps

Suggest setting up a ½ hour Zoom meeting with Forrest to address any questions that your management or team may have about IEE application for your organizational situation. This Zoom session could be set up directly through the link https://www.smartersolutions.com/schedule-zoom-session or by contacting Smarter Solutions at [email protected] or +1.512.918.0280. If you have any issues with the Zoom meeting app, please let us know by e-mail or a phone call.

You might state to those who should attend the Zoom conversation that you understand everyone is busy, but suggest that this ½ hour Zoom-meeting session could be the most valuable investment of their time in the last year.