Enhancing Operational Excellence Through End to End Process Management- TD Bank Case Study

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Leslie Behnke, Vice President Process Improvement & Service Quality shares insights and strategies on End to End process management as a means to accelerate business results. Leslie will cover TD Bank\’s evolution towards operational excellence touching on the development of process expertise as a core competency, the role of the Service Quality Lean Six Sigma Center of Excellence, and the role of Executive sponsorship to drive end to end thinking and cultural change throughout the organization. View this one hour webinar to hear from Leslie on these critical success factors to delivering exceptional business results by leveraging the End to End Process Management approach. 

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