Enhanced Corporate Governance System Training: Integrated Enterprise Excellence (IEE)

IEE (Integrated Enterprise Excellence) is exciting and EXACTLY what I am looking to further understand″ was feedback from a recent IEE corporate governance system training session.

This 1-day training was conducted as a pre-conference workshop at the Institute of Industrial Systems Engineers (IISE) May 2019 annual conference in Orlando, FL.

What is Corporate Governance?

Wikipedia states: ″Corporate governance consists of the set of processes, customs, policies, laws and institutions affecting the way people direct, administer or control a corporation. Corporate governance also includes the relationships among the many players involved (the stakeholders) and the corporate goals. The principal players include the shareholders, management, and the board of directors. Other stakeholders include employees, suppliers, customers, banks and other lenders, regulators, the environment and the community at large.″

The system described in this one-day IEE workshop provides the framework and details to accomplish the Wikipedia definition for corporate governance.


The Integrated Enterprise Excellence System

IEE provides a means to address the common-place scorecard reporting and business management issues that are described in a 1-minute video:


Enhanced corporate governance system training video and performance scorecards



Institute of Industrial Systems Engineers (IISE) Annual Conference and 1-day Workshop

The May 2019 IISE annual conference was held at the Rosen Single Creek Hotel in Orlando, Florida.


Institute of Industrial Systems Engineers (IISE) conference in Orlando where 1-day training was conducted


A pre-conference workshop to this conference provided enhancements to traditional business governance methodologies.


one-day workshop enhanced methodology training


Many team break-out exercises were conducted during the 1-day business governance training session.


Enhanced Corporate Governance System Training had many team exercises



Corporate Governance System Training Agenda

The agenda for the business governance system training 1-day workshop was:

  • Introduction
  • Traditional Performance Metrics
  • Enhanced Performance Metric Reporting
  • Integrated Enterprise Excellence (IEE)
  • Performance Metric Report-outs
  • Determination of Process Improvement Efforts with Big-picture Benefits
  • Execution of Business Process Improvement Efforts
  • Creating an IEE System in a Hotel
  • Summary and Next Steps


Training Kick-off Exercise

Two class teams listed issues that they have experienced with the five highlighted points below. These ″Questions″ were taken from page 2 of the article ″Positive Metrics Poor Business Performance: How Does this Happen?″.


positive metrics poor business performance article for system training





Class reported results from this team exercise were:

Executive Performance Management Reviews

  • Does not drive action (team 1)
  • Does not drive accountability (team 1)
  • Metrics/key performance indicators (KPIs) are not useful (team 1)
  • Not inclusive enough – information not shared across all levels (team 2)
  • Not necessarily a metric to measure/take action on (team 2)
  • Actions not actually affecting bottom line profit/loss (team 2)
  • Not understanding what the data shows (team 2)
  • Lack of training on policy/procedure (team 2)

Decision-making Process

  • Not data driven (gut driven), knee jerk reaction (team 1)
  • Not standard system (team 1)
  • Not enough team work/coordination/documentation (team 2)
  • Not using/understanding what the data shows (team 2)


  • If production performance is poor, strategy takes back seat – only tactical ( team 1)
  • Not clear expectations (team 2)
  • Not realistic/unattainable (team 2)

Scorecard Reporting

  • Metrics/KPIs are not useful – disconnected (team 1)
  • No designated team to support (team 2)
  • Not reporting to all (team 2)
  • Not enough training to address action items (team 2)
  • Lack of focus (team 2)

Organizational Improvement Efforts

  • Siloed – disconnected (team 1)
  • Misalignment to top organization (team 1)
  • Team building (team 2)
  • Clear expectations(team 2)
  • Common goal/alignment/synergy (team 2)


Business Governance System Training

This one-day enhanced governance system training workshop provides the high-level details of how to implement the 9-step IEE business management system, which address ALL the issues that were highlighted in the kick-off exercise relative to issues with traditional business governance systems.


Enhanced Corporate Governance System Training 9-step IEE system


It was also shown how the IEE system provides the means to implement the philosophies of:

During training, many references were made to the book that attendees received as part of their workshop material; i.e.,  Integrated Enterprise Excellence, Volume I — The Basics: Golfing Buddies Go Beyond Lean Six Sigma and the Balanced Scorecard .

IEE Volume I provides a high-level view of the IEE corporate governance system in a storybook format.  IEE Volume I is one of the books in the IEE five-book series, which describes aspects of the IEE business governance system at various levels of details.


Enhanced corporate governance system training books



Contact Us to set up a time to discuss with Forrest Breyfogle how your organization might gain much from an Integrated Enterprise Excellence (IEE) Enhanced Corporate Governance System. 

Organizational next-step options include conducting: a similar one-day session to the training described above; a one-hour remote webinar-session overview; a one week workshop (provides more implementation details); a three-week session (includes the installation of automatically updated predictive scorecards that are in alignment with the processes that created them through an IEE value chain).