This slide deck shares tools and concepts to achieve operational excellence and 2016 courses offered by The University of Texas at Austin for mastery. Continue reading [Slides] Concepts for Operational Excellence Achievement!
World-acclaimed quality guru, W.Edwards Deming wrote about, spoke about and implemented organizational change and continuous improvement through strategic quality management practices. He called his this, as he titled his book, Out of the Crisis. His successful theories are studied across the globe from Japan to the U.S. What is the biggest lesson from Mr. Deming? Robert Spencer, ASQ\’s Quality Management Forum Editor, has been personally trained by Deming. He will present this one-hour webinar on \”Deming\’s Greatest Contribution to Quality Management.\”” Topics covered: – Pursuing quality – Deming’s view of the organization – Deming’s system of profound knowledge – Approach to quality management – Deming’s Plan-Do-Study-Act (PDSA) Cycle – Deming’s 14 points – Deming’s 7 deadly diseases of management – Linkage to Integrated Enterprise Excellence System and Books by Forrest Breyfogle” Continue reading Deming’s Greatest Contribution to Quality Management
This slide deck reviews philosophies of quality guru W. Edwards Deming and shares the linkage between his methods and the new Integrated Enterprise Excellence System which is a complete business management methodology and software. Continue reading [SLIDES] Deming’s Greatest Contribution to Quality Management
This slide deck provides a summary of the various books in the Integrated Enterprise Excellence books by Forrest Breyfogle. Robert Spencer, Editor of the ASQ/Quality Management Division Quality Management Forum, a peer-reviewed professional journal, provides the review in the slides here as well as in a recorded video also available through the Online Resource Library. Continue reading [SLIDES] Integrated Enterprise Excellence (IEE) System and Books: An In-depth Review
Robert Spencer, Editor of ASQ\’s Quality Forum Magazine, shares his review of the Integrated Enterprise Excellence Business Management System and Books offered by Smarter Solutions. Spencer, who has an Masters of Science degree in Quality Assurance, has gained experience in business management systems since the 70s covering government, Fortune 500 corporations academia, health care and more. Continue reading A Review of Integrated Enterprise Excellence by Robert Spencer