A published business process management book of knowledge review of The Business Process Management Guidebook: An Integrated Enterprise Excellence BPM System describes the benefits of an enhanced approach to BPM implementation.
The book review stated “Lean and Six Sigma practitioners will find this guide full of useful examples and explanations for applying traditional process-focused efforts to the enterprise level”. The reviewer, Robert Spencer (past ASQ Quality Management Division Newsletter editor) confirms the purpose of the book: it is a how to guide with a detailed process to follow for implementing Business Process Management (BPM).
This business process management guide book review provides highlights of the book-described BPM implementation system.
Business Process Management Book of Knowledge Review
The BPM methodology described in the book consists of:
- Utilization of an enhanced operational excellence system that address traditional scorecarding issues that are described in a one-minute video.
- Predictive performance metric reporting of processes at the 30,000-foot-level.
- If a high-level airplane view metric is not satisfactory, this measurement improvement need “pulls” for creation of a process improvement activity.
- Identification of strategic improvements so that the big picture benefits, where improvements may or may not involve automation of processes.
- Utilization of an enhanced BPM implementation system, Integrated Enterprise Excellence, which is described in a video.
- Creation an Integrated Enterprise Excellence (IEE) value chain which integrates predictive scorecards with the processes that created them.
- Creation of an automatically updated predictive performance metric reporting system with its processes.
- Video that shows a case study implementation of the Integrated Enterprise Excellence enhanced BPM system.
Discount purchase price for a copy of the textbook described in this business process management guide book review: Purchasing book at a discount price
ASQ Quality Management Forum editor, Robert Spencer, presents a detailed review of The Business Process Management Guidebook: An Integrated Enterprise Excellence BPM System written by Forrest Breyfogle. For more information about this business process management guide book review, download the published PDF article.