Provided is an APQC article summary of a recent American Productivity & Quality Center webinar presentation on developing an enterprise excellence business management system.
APQC (American Productivity & Quality Center) sponsored the webinar. APQC is the world’s foremost authority on benchmarking, best practices, process and performance improvement, and knowledge management (KM).
Rachele Collins, principle research lead, financial management, APQC and Forrest Breyfogle, CEO, from Smarter Solutions Inc. conducted a webinar titled “Developing an Enterprise Excellence Business Management System”, which is summarized in this linked-to document.
In the webinar and article, Forrest Breyfogle describes how organizations can develop an integrated enterprise excellence business management system that leverages financial reporting with the identification and execution of process improvement efforts that benefit the enterprise as a whole.
Webinar Abstract: APQC Presentation Developing an Enterprise Excellence Business Management System
One of the finance function’s key areas of responsibility is to evaluate and report on financial performance, including developing scorecards, analytics, and predictive metrics, but beyond that helping stakeholders make decisions and act based on the numbers. Join APQC’s November Financial Management community call to hear highlights from APQC’s latest research on leading practices for financial and managerial reporting, as well as how to develop an integrated enterprise excellence business management system.
- Hear highlights of findings from APQC’s latest survey research on leading practices for financial and managerial reporting (including use of data visualization, mobile, dashboarding, self-service, and automation)
- Learn how finance can help facilitate the development of an integrated enterprise excellence business management system, including what to measure and report; when and how to report it; and how to interpret the results
- Hear how finance can help its business stakeholders use the results of an integrated enterprise excellence approach to establish goals, prioritize work efforts, and continuously enhance organizational focus and success
Webinar and Summary Highlights
This summary paper describes how Forrest’s portion of the webinar began with a polling question asking whether attendees experienced any of the issues described on the second page of the article “Positive Metric Performance, Poor Business Performance: How Does This Happen?”
Response to the polling question indicated that most of the listed items are issues within the attendees’ organizations.
The APQC article netted out how the webinar described how to implement the Integrated Enterprise Excellence (IEE) Business management system, which provides a means to address all the page-two listed items.
The article provided a structured means for putting all the pieces of an organization’s business management system together.
Many IEE reference books are available to provide direction for implementing the IEE system, which builds upon past methodologies.