Performance Management System Book Review

Editor of the Quality Management Forum, Robert Spencer, presents a detailed review of Integrated Enterprise Excellence Volume II: Business Deployment by Forrest Breyfogle. “This 500-plus page textbook is full of practical examples showing ways to create Lean and Six Sigma projects that embrace an enterprise perspective, support strategies consistent with business goals, and promote a clear understanding of what to measure and report.,” testifies Spencer in this book review. Download to read more.