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Bottom-Line Success with Six Sigma
 However, some organizations have had mediocre results after implementing Six Sigma. Reasons for this vary but typically lie within their infrastructure, the roadmap used for executing projects, or how they handle metrics. Emphasis within this process step, “Defining the project KPOV’s” (Key Process Output Variables), will be given to the counting of defects, metrics, and the Cost of Poor Quality (COPQ) [or the Cost of Doing Nothing (CODN)]. • Scenario 1: Measuring Defects in a Service Industry. • Scenario 2: Measuring Defects in Manufacturing Process
Forrest Breyfogle | Publish Date: May 1, 2001Would you like to download a copy of this resource? Membership is FREE, REGISTER NOW! If you are a member, login here. |
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