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Why Go Beyond Lean Six Sigma and the Balanced Scorecard?

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Often organizations, which have implemented Six Sigma and Lean, find that their organizations are still:

  • fighting the problems of the day, like they did before their Lean Six Sigma implementation
  • having problems “finding the money” at the enterprise level, which was reported as project savings
  • having trouble finding and completing meaningful projects that truly impact the overall business
  • not measuring the right things right at the enterprise level
  • having problems meeting the company’s strategic business objectives
  • not having process owners who not only request projects but also drive for timely project completion
  • not building on lessons learned from other Lean Six Sigma deployments

This presentation describes a measurement and improvement strategy that addresses all these issues and can take organizations to their next level.

"The one-hour program by Forrest Breyfogle, entitled "Why Go Beyond Lean Six Sigma and the Balanced Scorecard", was a breath of fresh air. The introduction to the Integrated Enterprise Excellence methodologies was only the tip of the iceberg to the one day workshop. Forrest was an excellent presenter and he is welcome back to our section at any time."

Ginger Truan
Chair, ASQ Greater Houston #1405

To compete in today’s marketplace, employees must be aligned and working on what is valued by their customers. Organizations need to have a system that replaces firefighting activities with fire prevention. In today’s economy, business's Existence (and Excellence) depends on More Customers and Cash; i.e., E=MC2. Organizations need to create an enterprise where everyone’s activity is aligned and driven toward effectively achieving MC2.

Measurements drive activities; however, many measurements do not drive the most effective activity. Described is a statistically-based measurement methodology that tracks an organization as an enterprise of interconnecting processes of supplier-customer relationships, which pulls for the creation of Lean Six Sigma improvement projects that are in direct alignment with business needs.


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