| eSmarter News:
Achieve
an effective Voice of The Customer via Design For Six Sigma. We welcome your feedback on the format and content of the newsletter. Please send your comments to info@smartersolutions.com. We look forward to reviewing the feedback. We value your opinion! If you are unable to view this HTML document, please refer to the following link: http://www.smartersolutions.com/enews/july2006.htm In
This Edition of eSmarter News DESIGN FOR SIX SIGMA August
21-25, 2006 Click Here To View More Information CALL 512.918.0280 TO REGISTER Understanding and comprehending the 'true' Voice of the Customer, register and attend this course if you seek to learn the following: Addressing the business improvement needs:
Benefiting from next generation DOE tool enhancements:
In The News Amongst executives, senior-level managers, and practitioners, the following is an excerpt from CIGNA's CEO, H. Edward Hanway, on Leveraging Six Sigma To Drive The Acceleration Of Business Results: "So, in the fall of 2002, we decided to initiate a grass-roots-driven quality program based on Six Sigma. Our first step was to select an experienced Six Sigma leader, Leslie Behnke from Motorola, to help drive this new initiative. Our second step was to select a training partner to begin building some infrastructure and expertise within the company. We chose Smarter Solutions, led by Forrest Breyfogle, for their high level of technical expertise, as well as their method of integrating and aligning Six Sigma with business strategy and customer needs... By the end of 2003, Dental completed five initial projects, each delivering solid, tangible business results. Case in point: by reducing the time it took call handlers to log information into the unit’s databases before picking up the next incoming call, they saved over $500,000 a year in vendor staffing costs, due to increased call handling capacity. Dental’s results earned the unit the CIGNA President’s Award. That got the attention of some of our other department leaders, and the demand for Six Sigma training began to spread throughout the organization. We, of course, stoked the demand by offering participating departments no-strings access to Six Sigma training and project mentorship programs." Ed Hanway Looking To
Jump Start Your Career Today? Visit our online career center today, and if qualified per job description, please send your resume to employment@smartersolutions.com. Upcoming Courses The Eagles' View: Lean Six Sigma Executive Overview & Goal Setting - http://smartersolutions.com/theeaglesview.htm Green Belt Training - http://www.smartersolutions.com/greenbelt.htm Black Belt Training - http://www.smartersolutions.com/blackbelt.htm Master Black Belt Training - http://www.smartersolutions.com/masterblackbelt.htm Lean Six Sigma Graduate Workshop - http://www.smartersolutions.com/postblackbelt.htm Design For Six Sigma (DFSS) Workshop - http://www.smartersolutions.com/designforsixsigma.htm Full list of Smarter Solutions course listings and descriptions. This email was sent to individuals that have expressed interest in Smarter Solutions services and products. If you have received this email in error and do not wish to receive this newsletter in the future, simply hit reply and type "UNSUBSCRIBE" in the subject line. Please include the full name you used while attending a Smarter Solutions event in both the title and body of the email. Please
send all comments, questions, and concerns to info@smartersolutions.com.
Copyright © 2005. All rights reserved. |