..In this issue of eSmarter News: Toyota: a secretive culture led astray?
February 25, 2010, Edition I

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.Upcoming Events
Smarter Solutions invites you to utilize Integrated Enterprise Excellence (IEE) seminars and courses to go beyond Lean Six Sigma and the Balanced Scorecard.

WEBINAR:

Binary Logistic Regression Using Minitab

In this webinar we will introduce the concept of binary logistic regression using Minitab. This tool can be used to analyze process data that has only a pass/fail output. We will primarily discuss the use of continuous variables as predictors (or causes), but we will also discuss how to use the tool to perform a logistic ANOVA or a logistic DOE.

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Going Beyond Lean Six Sigma and the Balanced Scorecard Workshops (1-Day)

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Why Go Beyond Lean Six Sigma and the Balanced Scorecard?
(1-Hour)

March 4, 2010
New Orleans, Louisiana
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March 8, 2010
Phoenix, Arizona
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Creating Profitable-Green-Business-Strategies

March 17, 2010
Orlando, Florida
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Achieving Enterprise Excellence (1-Day)
Austin, Texas

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Green Belt Training
WK 1: Apr. 26-30, 2010
WK 2: May 17-21, 2010

Memphis, Tennessee
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Black Belt Training
WK 1: Jun. 14-18, 2010
WK 2: Jul. 19-23, 2010
WK 3: Aug. 16-20, 2010
WK 4: Sep. 13-17, 2010
Austin, Texas
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Master Black Belt Training
WK 1: Jun. 21-25, 2010
WK 2: Jul. 26-30, 2010
Austin, Texas
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Lean Six Sigma Graduate Workshop
May 17-21, 2010
Austin, Texas
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Design For Integrated Enterprise Excellence (DFIEE)









Featured eSmarter Resource: Toyota: a secretive culture led astray?

The article “Secretive Culture Led Toyota Astray” describes the chronology of the issues that are plaguing Toyota today.

The article describes how evidence had been mounting for years that Toyota cars could suddenly speed up, which was a factor suspected in crashes that has caused death. Toyota indicated that the problem was floor mats pinning the gas pedal; however, now two Toyota men revealed they knew of a problem in its gas pedals.

The Toyota Production System (TPS) has been held upon a pedistal for many years. With this TPS system and benchmark lean practicies, how could such problems occur and then be hidden?

Read more...

 

Being lean is not enough...
Written by Forrest W. Breyfogle, III

I have heard the comment was made that successful lean applications can help companies reduce costs and improve quality. It is, unfortunately it is being sold as the cure-all for all of the problems in business. There is a lot more to running a business than... Read more...

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Practitioner's Toolbox
What to do with an out-of-control point(s) in an control chart.
Written by Rick Haynes

As improvement practitioners, we often plot a control chart and find one or more out of control conditions. The question is what to do next, right?

Rick's Rules:

  • Out of control indications indicate a high probability of finding a special cause, not a guarantee that there is one.
  • All real data should stay in the chart, only remove wrong values.
  • True special cause events should be noted on the chart with a label or a stage, not deleted.

Now for a discussion of this topic.

Everyone should agree that the first step is to... Read More...


How to monitor a process model over time - A logistic regression webinar question.
Written by Rick Haynes

I finished a webinar that covered the principles behind binary logistic regression, generating many questions. One was not answered so I will address it here.

The last question was about monitoring a process over time in order to identify when you would need to re-perform the logistic regression.

This question could be applied to any analysis. If you generate a model to predict a process output, as we do in many lean six sigma projects, you must always... Read More...

 


Become An Expert
Are you a Lean Six Sigma professional looking for online resources to help you with your daily process challenges?

Become an expert and simplify your job with over 100+ articles, whitepapers, presentations, how-to guides, videos, and other time-saving tools. Sign In or Sign Up today! In the mean time, read the latest asset:

Insight or Folly? Resolve issues with process capability issues

Insight or Folly? Resolve issues with process capability issues.

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Process performance report-out should lead to the most appropriate action or inaction, which is independent of the person compiling the information.

This basic right-behavior objective is like an inspection gage Measurement Systems Analysis (MSA), which ensures that inspectors can adequately determine whether a manufactured component should be accepted or rejected. Because of this performance-reporting need, it seems that management and practitioners—from a conceptual MSA point of view—would be assessing the health of current scorecard and metric reporting systems.

However, this doesn’t seem to be occurring. The question is: Why don’t we examine business metrics and process capability indexes reporting from an MSA point of view with the same level of intensity that we do for product quality metrics?

Read More...


The Balanced Scorecard: Issues and Resolution: There's a better means to address the economic challenges of the day.

The Balanced Scorecard: Issues and Resolution: There's a better means to address the economic challenges of the day.

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The balanced scorecard is a commonly used vehicle that is to align organizational-chart work efforts to executive-determined strategies and goals. With this approach, strategic planning could be considered as step one in this overall business-management-system process.

Consider now the true needs of a business. For success, it is important that organizations move toward achievement of the three Rs of business—everyone doing the right things, doing them right, and at the right time. However, is a strategic approach an effective methodology for achievement of this three-Rs objective?

Could there be a better means to address the economic challenges of the day through the implementation of an enhanced business-management system?

Read More...

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AVAILABLE ON AMAZON.COM

The Integrated Enterprise Excellence System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement Integrated Enterprise Excellence Volume I - The Basics: Golfing Buddies Go Beyond Lean Six Sigma and the Balanced Scorecard Integrated Enterprise Excellence Volume II - A Leaders' Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard Integrated Enterprise Excellence Volume III - A Management and Black Belt Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard

 

With further elaboration on the shortcomings of traditional systems and the details of an IEE implementation, each volume builds upon one another so organizations develop a true appreciation and understanding of IEE benefits and its implementation.

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