Posts Tagged ‘value chain’

QUESTION: What is the number one reason for Lean Six Sigma programs failing from the following list: lack of management buy-in, lack of quality resources (e.g., Black Belts), lack of tangible results from pilot, lack of effective coaching, or lack of benefit quantification? RESPONSE: Lean Six Sigma and other improvement efforts typically stall out in [...]

QUESTION: I have been approached by a colleague for some ideas for KPI’s to implement for a potential client. They are a client owned dedicated warehouse/ distribution center for a 30 retail outlet / online retail / wholesale facility for small, fragile decorative products, mostly retailing in the $10 – $75 range. They currently have [...]

QUESTION: We are in the process to deploy an organizational-wide lean six sigma program. Who should be the end-to-end business process owners: product / client owners or operational people? RESPONSE: Business process owners should be managers of functions in the organizational value chain as described in Figure 2 of the article “C-Suite – The Need [...]

QUESTION: We’re struggling with the idea of how we will manage standard work and job element sheets developed at the plant level while maintaining our corporate work instructions through ISO. We know there must be a best practice in existence and would like feedback from others who have done this successfully.

QUESTION: I am looking for Documentation Software, any suggestions or advice? RESPONSE: Yes, I have some suggestions. Documentation by itself often just collects “dust” even if the storage is electronic.  I highly recommend that you link predictive scorecards to a value chain that contains your documented procedures.  Also, in addition to linking standard operation procedures [...]