In July, I will be conducting four 75-minute webinar sessions for Weatherhead School of Management, Case Western Reserve University. These sessions, which are titled Beyond the Balanced Scorecard, will describe how to align and respond effectively to business environment shifts without losing sight of performance. Many organizations are using the Balanced Scorecard methodology to build [...]
Posts Tagged ‘Organization’
IIE round table discussion on performance measurements, part 2 of 2
Additional comments to what I described in my previous blog about the Institute of Industrial (IIE) round table conference questions, where my planned responses to the questions are included: What are the main obstacles to performance management success? MY PLANNED RESPONSE: The main obstacle is that we need to do things differently. It is amazing [...]
Establishing a Lean Six Sigma process improvement foundation
QUESTION: When establishing a Lean Six Sigma Foundation in an organization, what items do you feel are critical to its success? What items do you feel are critical to growing an Organization’s Lean Six Sigma effort? Elements that I am looking to include are: What type of Lean Six Sigma Project Auditing should be done? [...]
Lean Six Sigma process capability sigma quality: Issues and resolution
QUESTION: Thoughts about calculating an overall sigma level for an organization using a scorecard approach?
Common corporate policies can lead to unintended consequences: Issues and resolution
The other days someone described corporate policies that his organization has which are leading to what he thinks are unhealthy behaviors. For example, - Sales personnel are getting paid on the top line and at the end of the quarter deals (negatively affect organizations bottom-line) are cut so that the sales force receives their goal-setting [...]
