Posts Tagged ‘Business Services’

QUESTION: I am thinking of getting Lean Six Sigma Certification. Please help, any comments, advantages and disadvantages, to be done online or in a classroom. Please advice.
RESPONSE: As part of your decision making process on determining what Lean Six Sigma Black Belt offering is best for you, I suggest that you first determine which of [...]

I was asked the question: How winning The Crosby Medal has impacted your career? My response was:
As a statistical IBM-employee consultant in the 1980’s, I felt that organizations were often attempting to answer the wrong question to perhaps the third decimal place.  Because of this, I started timidly challenging some business and statistical norms, which [...]

QUESTION: How many data points required to calculate cp & cpk values for particular process?
RESPONSE: The number of samples to quantify process capability indices (Cp, Cpk, Pp, and Ppk) are only part of the question. Process capability indices have some major issues.  For example, the sample needs to be representation of the population of interest, [...]

QUESTION: Can a Lean Six Sigma Black Belt with a background in service (financial services, healthcare, etc.) effectively apply those skills to manufacturing, e.g. implementation of TS 16949 for an automotive supplier?
RESPONSE: ISO/TS 16949 is to encourage improvement in both the supply chain and the certification process.  Lean Six Sigma Black Belt training centers around [...]

Master Black Belt training needs to be in alignment with what Lean Six Sigma Black Belts are expected to accomplish in their role.  The training needs to be more than just the training of tools. Training needs to focus on the practitioner’s overall thought process and integration of tools.  Smarter Solutions Lean Six Sigma Master [...]