Book integrating Process Improvement Lean Six Sigma with Theory of Constraints (TOC) to Enhance Business Performance Measurement and Improvement System

Total Quality Management (TQM) in books and articles has traditionally been implemented by dividing the system into processes and then improving the quality of each of these processes. This approach in Total Quality Management (TQM) as described in texts, books, and articles is preferable to chasing symptoms. However, with this approach new problems can be created if the individual processes are not considered in concert with other processes that it affects. This approach leads to the creation of a 21st century management system that addresses the business system management issues of the day.

What organizations need, as described in the book below is a unified, enhanced approach to balanced scorecards, strategic planning, and business improvement described. This book-described system integrates Total Quality Management (TQM) with other tools so that the enterprise moves toward achieving the 3 Rs of business; i.e., everybody doing the Right things and doing them Right at the Right time.

Godratt’s presented theory of constraints (TOC) focuses on the system bottleneck identification reductions as a methodology for continually making process improvements. This approach is to improve the overall system performance. sInstead of viewing the system in terms of discrete processes. Theory of constraints (TOC) takes a larger systematic picture as a chain or grid of interlinked chains to identify the weakest link, which identifies the performancevof the whole chain.

This system view if further elaborated in the article “C-Suite: The Need to Re-think our Business System’s Strategic Planning, Scorecard Creation, and Process Improvement Efforts”

http://www.smartersolutions.com/pdfs/online_database/article128.htm

Four books are listed in the article’s references, which provide the roadmap for implementation of this Integrated Enterprise Excellence system, which goes beyond Lean Six Sigma and the Balanced Scorecard.