QUESTION: As continuous improvement and Lean Six Sigma leaders, are you communicating with organizational health and safety managers on how to promote workers’ safety and health as well as business improvement? Do you perceive a need for that kind of initiative in the companies that engage in the continuous way? My current employer is developing an OHS-LEAN program, and I’d love to hear about your good or bad experiences with similar undertakings.
RESPONSE: Whether it is Occupational Health and Safety, Green, Voice of the Customer, or other initiatives, these efforts and their metrics need to be part of the overall business management system or they will invariable go away in time when there is new leadership or something else comes up.
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- Figure 3.6, which describes 9-step business management system for putting everything together, including predictive scorecards
- Figure 7.3, which describes where OHS can fit into an organization’s value chain (see lower corner where the function Safety and Environment is listed)
Goals to improve the OHS metrics would be set up in step 6 of the 9-step process shown in Figure 3.6, if this would be beneficial to the business as a whole.
Other thoughts?
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